disney_leonard
09-22-2007, 03:05 PM
Today I went to DL to get the next issues of the Olszewski Main Street miniatures. I knew when I arrived before 9:30 that things were not quite right. What used to be the line to have items signed after you purchased them was short- maybe ten people. The line to buy was up the block. I patiently waited 4 1/2 hours to get into Disneyanna to be told they just ran out of one of the items - the Adventureland gateway. They had come down the line at least twice during the long wait (sometimes in the pouring rain) to do a count to make sure they would have enough pieces for everyone because they didn't want people to wait if they were not going to have enough pieces. They assured us that they did. By "us" I mean myself and the 25 people behind me in line who also did not get the Adventureland gateway and likely did not get the Plaza Gardens piece as there were only a few of those left.
I did buy the Nightmare Before Christmas Light Gallery box which I had autographed as it will be a gift. When I got home to show my DW, I inserted the batteries and began to search for the switch...and kept looking. The best I can figure is the switch is supposed to be in the hole near the battery compartment. No switch and no way to turn on the light in the "light gallery". Great. Now I can return it for a refund or replacement (if they get more since this was one of the last pieces left of that item) but then it won't be autographed.
I was talking to a CM during this ordeal and he confided that the new management has never been around for one of these events so had their own ideas of how to run it. They were supposed to have two extra cash registers but they didn't arrive. Many of the new pieces were defective. When they tested them the lights didn't work and couldn't be sold. I never thought to ask to check the light box since it is a rather simple battery box with a light. Big mistake. Check anything coming from China today as their quality control is non existent.
I have to wait until Monday to call DelivEARS but I'm sure they will be of little help. I will call Olszewski to see if they can help but since they didn't sell it they have no obligation to do so. A very frustrating experience.
I did buy the Nightmare Before Christmas Light Gallery box which I had autographed as it will be a gift. When I got home to show my DW, I inserted the batteries and began to search for the switch...and kept looking. The best I can figure is the switch is supposed to be in the hole near the battery compartment. No switch and no way to turn on the light in the "light gallery". Great. Now I can return it for a refund or replacement (if they get more since this was one of the last pieces left of that item) but then it won't be autographed.
I was talking to a CM during this ordeal and he confided that the new management has never been around for one of these events so had their own ideas of how to run it. They were supposed to have two extra cash registers but they didn't arrive. Many of the new pieces were defective. When they tested them the lights didn't work and couldn't be sold. I never thought to ask to check the light box since it is a rather simple battery box with a light. Big mistake. Check anything coming from China today as their quality control is non existent.
I have to wait until Monday to call DelivEARS but I'm sure they will be of little help. I will call Olszewski to see if they can help but since they didn't sell it they have no obligation to do so. A very frustrating experience.