DizneyMommy
08-13-2007, 01:46 PM
Does anyone know if there is a policy in the parks on what to do when a ride breaks down as far as the people still in line?
My husband and our 2 friends waited an hour for Space Mountain on Thursday and got all the way to the very front of the line. A cast member then came out and made an announcement on the PA that the ride was down and it was their choice to wait or leave, then according to my husband, she quickly dissappeared along with all of the other CM's and no one was offered a return pass to skip the line. They also had no idea how long the breakdown would be (understandable) and were given no indication, and since the cast members all vanished there was no one to ask. There were also no cast members to show them how to exit in the most orderly fashion and so people started exiting out the entrance causing a big mess and taking forever. This was complicated by the fact that the CM at the entrance must not have gotten the message because people were still getting IN line.
This just seems weird to me. I've been in lines when the ride has broken down and have been given passes to come back several times, or at least been directed out of the line by helpful cast members. Now granted, my husband is not the most observant member of society a lot of the time, but we had 2 friends with us who all came up with the same story, so I am inclined to believe that is what happened...it seemed so disorganized and almost a hazard with all those people going every which way undirected. Is that weird?
My husband and our 2 friends waited an hour for Space Mountain on Thursday and got all the way to the very front of the line. A cast member then came out and made an announcement on the PA that the ride was down and it was their choice to wait or leave, then according to my husband, she quickly dissappeared along with all of the other CM's and no one was offered a return pass to skip the line. They also had no idea how long the breakdown would be (understandable) and were given no indication, and since the cast members all vanished there was no one to ask. There were also no cast members to show them how to exit in the most orderly fashion and so people started exiting out the entrance causing a big mess and taking forever. This was complicated by the fact that the CM at the entrance must not have gotten the message because people were still getting IN line.
This just seems weird to me. I've been in lines when the ride has broken down and have been given passes to come back several times, or at least been directed out of the line by helpful cast members. Now granted, my husband is not the most observant member of society a lot of the time, but we had 2 friends with us who all came up with the same story, so I am inclined to believe that is what happened...it seemed so disorganized and almost a hazard with all those people going every which way undirected. Is that weird?