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dizneelover
05-20-2002, 12:20 AM
Hi Everyone! I had a Special Assistance Pass type question.

Whenever I go to Disneyland, I use a "Special Assistance Pass" (SAP) because of a re-occuring knee problem. Soon I will be visiting Knott's Berry Farm, and I was wondering if they have a SAP equivalent. Also, where do you get the SAP? Is it a piece of paper like DL's? Thank You~ Veronica:)

dsnyredhead
05-20-2002, 05:20 AM
Hi
Yes. When you go they will give you a piece of paper that is a special assistance pass.

If you buy an annual pass, they can even print the designation on your AP if you wish so that you don't have to tell them all about your disability everytime you go in.

Note that even with the designation on your annual pass, you still need to go to guest services to pick up a special assistance pass for each day. It just makes not having to explain your condition everytime you go in. If I remember correctly, they did ask that I showed some proof. (parking paperwork works).

Knotts has a guest services office near the entrance to the park.

dizneelover
05-23-2002, 12:32 AM
Thank you for your response dsnyredhead, but I have one more question. You said that for proof they asked for "parking paperwork works". I am only 16, since I don't drive, I don't have this. For proof, I usually bring my Doctor's card, Physical Therepy card, old SAP's, and my parent. Do you think this will be enough?

dsnyredhead
05-23-2002, 05:27 AM
Any of those items should work. I've used the parking paperwork at various places because I have it. They mainly asked for some form of proof. I used the parking paperwork it because I had the designation put on my annual pass so it is good for the whole year.

A doctor's note would probably also work just as well.

mad4mky
05-23-2002, 09:52 AM
I have used a doctor's note at Knott's...which I don't usually need at DLR...because my daughter has a disability that is noticible upon meeting her. At some parks...a note is a MUST...like at Paramount's Great America in Santa Clara. They must see a doctor's note to issue a SAP.

MammaSilva
05-23-2002, 10:30 AM
DO NOT get me started on the SAP program at Great America, I have never been in a park where I felt more discrimination than at that one, the SAP is only good for 4 people which in itself is not a big deal but every single employee we showed the pass to gave me attitude, I have no desire to ever go back to that park! the staff at Knotts were great, not as wonderful as the CM"s at Disneyland/DCA but very nice professional folks. I don't know about Universal but I've 'heard' they also are good with the SAP type needs

mad4mky
05-23-2002, 12:09 PM
Originally posted by mammasilva
DO NOT get me started on the SAP program at Great America, I have never been in a park where I felt more discrimination than at that one, the SAP is only good for 4 people which in itself is not a big deal but every single employee we showed the pass to gave me attitude, I have no desire to ever go back to that park! the staff at Knotts were great, not as wonderful as the CM"s at Disneyland/DCA but very nice professional folks. I don't know about Universal but I've 'heard' they also are good with the SAP type needs

Knott's is great. It's not DLR...but it's good. BUT I have to say that Six Flags Marine World is 150% worse than Great America. They don't even do the passes any more...AT ALL! What a pain it was to go there! I'd take Great America any day over SFMW!!!
I don't get treated the best at Great America...but it's better than the way I was treated in Vallejo!!:mad:

MammaSilva
05-23-2002, 01:18 PM
I have to say that I agree that MW special needs program blows chunks! back in the day 3 years ago they gave you a bracelet, the only ride we ever had problems with was Roar, "now" you go check in and they give you a wait time but it isn't on anything official so if you go back later and say you checked in but the crew has changed sometimes you get hassle....we're pretty lucky most of the time, but I admit that I ususally just bite the bullet and pay the 10 bucks per kid for a fast lane pass so they can get on their favorite coasters faster for brandys sake...

mad4mky
05-23-2002, 01:49 PM
Originally posted by mammasilva
I have to say that I agree that MW special needs program blows chunks! back in the day 3 years ago they gave you a bracelet, the only ride we ever had problems with was Roar, "now" you go check in and they give you a wait time but it isn't on anything official so if you go back later and say you checked in but the crew has changed sometimes you get hassle....we're pretty lucky most of the time, but I admit that I ususally just bite the bullet and pay the 10 bucks per kid for a fast lane pass so they can get on their favorite coasters faster for brandys sake...

But paying for that priviledge seems wrong when you have a disabled kid!! They are making more money out of us because our kids are disabled. I feel like that is rotten.

The reason, I was told, that they did away with the SAP bracelets is because people in the lines would complain that people got to go before them. I think "geez...people complain because a special needs kid in a wheelchair...who can't be in a regular line goes ahead of them?" Too bad for those stupid people I think! What would these people rather have...two strong legs, a "normal" IQ or be disabled and get to go ahead of the line????:confused: :mad:
They are jealous and angry of people who are disabled and who get to go ahead!? How crazy and stupid is this?! And MW lets them get the final say? Stupid. Stupid. Stupid.
MW should have let these ignorant people complain...

Me...I won't spend anymore money there...(the only reason I went up last July is because a friend I grew up with came into the state...and was taking her family there...so it was a good chance to meet up with her...otherwise...you know where MW can go...).
Place is 2nd rate compared to DL anyways. The whole time I was there I kept saying "now I know why I spend my money at Disney parks! Even to get onto the "tram" from the parking lot was a hassle. Stupid, stupid place.:mad:

AVP
05-23-2002, 03:05 PM
Originally posted by mad4mky
....I have to say that Six Flags Marine World is 150% worse than Great America. They don't even do the passes any more...AT ALL! What a pain it was to go there! I'd take Great America any day over SFMW!!!

My experience is that the Six Flags parks have a LOT to learn about ADA compliance, guest service and common decency. I refuse to set foot in Magic Mountain after the experience we had there with Tony a few years ago.

One word of caution about Knotts - even with an SAP, you may need to make an "appointment" to ride Ghostrider on busy days.

AVP

dizneelover
05-24-2002, 12:09 AM
Originally posted by AVP
One word of caution about Knotts - even with an SAP, you may need to make an "appointment" to ride Ghostrider on busy days.


Thanks for the info, but as long as I avoid stairs, I don't care how long I wait!:)

mad4mky
05-24-2002, 11:55 AM
Originally posted by AVP


My experience is that the Six Flags parks have a LOT to learn about ADA compliance, guest service and common decency. I refuse to set foot in Magic Mountain after the experience we had there with Tony a few years ago.



AVP

I agree with you here 100%!! I refuse to spend my money at their parks...

MammaSilva
05-24-2002, 12:52 PM
On the subject of the Ghost Rider at Knotts, you have to make an appointment even on slow days! when we were there last summer we made an appointment, went and it was broke down, they gave us a second appointment an hour later, we saw the ride back up so we trudged over there, just as we walk up we see the cars stop ON top... umm what the heck? get told it is down again, they had a car seperation? they gave us a 3rd appointment...by then I was having serious concerns about having the potential of Brandy having to try and walk down on the little catwalks so we decided that safe instead of sorry and just didn't go back and ride it at all...

dizneelover
05-24-2002, 10:49 PM
Another Question...

Is there a SAP program at Six Flags MAgic Mountain? If so, how does it work?

MammaSilva
05-25-2002, 01:17 AM
all six Flag parks are 'blessed' with the same shortsitedness (is that a word?) I've contacted them to ask and this is what I was told, that the group has to wait in line, the special needs person has to wait in a designated area until the group gets to the loading area and then rejoin the group, anything else is considered "line jumping" and grounds for being escorted out of the park....I know AVP and Tony had a less than wonderful experience with SFMM ......after talking to SFMM guest services on the phone I won't be going there........

dizneelover
05-25-2002, 01:52 AM
Originally posted by mammasilva
I was told, that the group has to wait in line, the special needs person has to wait in a designated area until the group gets to the loading area and then rejoin the group, anything else is considered "line jumping" and grounds for being escorted out of the park

So even if there are only 2 people in a party? If this is true, that stinks. That would mean you would pretty much spend the whole day by yourself in line except when riding a ride! I am going with some people in June and if I have to do this, I guess I would rather have a friend help me up stairs than sit by myself....

MammaSilva
05-25-2002, 10:11 AM
I even brought up the 2 in a party and the fact I can NOT leave Brandy unattended .. they had no sympathy for our situation at all, so like I said I don't want to see that park bad enough to deal with them .....but I hope you have fun, Check the day you go and see if things have changed....

dizneelover
05-29-2002, 12:02 AM
I just wanted to thank all of you again for your replies. I will have a update after my Six Flags trip to tell you how it goes. ~VERONICA