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Trumpeteer
03-25-2006, 02:33 PM
My dad raises puppies for a seeing eye dog program, and so it caught my attention when I saw on the Disney web site that they recommend that guests do not take assistance dogs on the Haunted Mansion.

Does anyone know why they have this recommendation? Is it at the discretion of the CM or guest to enforce the recommentaion? I can't imagine Disney trying to discourage guests from experiencing as much of the park as possible, but I expect that it is the cramped conditions of the car that are the principle reason. I have also heard that guide dogs are trained to avoid moving walkways like they have at the beginning and end of the ride.

Just curious.

Thanks for any input.

Mickeymac
03-25-2006, 03:45 PM
I just checked the Magic Kingdom "Guidebook for Guests with Disabilities" and it has this to offer in the Service Animals section:

"Service animals are welcome in most locations throughout the Magic Kingdom Park. All service animals must remain on a leash or in a harness at all times. Guests should follow the same attraction entrance procedures as described for Guests using wheelchairs. Due to the nature of some attractions, service animals may not be permitted to ride. In those instances, a member of the Guest's party must remain with the animal.

Service Animal Restrictions
NOTE: Due to the nature of the experience, service animals are not permitted on the following attractions:

Splash Mountain Attraction
Big Thunder Mountain Railroad
Peter Pan's Flight
The Barnstormer at Goofy's Wiseacre Farm
Space Mountain Attraction


NOTE: Due to the nature of the experience, Guests with service animals should check with a host or hostess for attraction and boarding information at the following attractions:

Cinderella's Golden Carrousel
Stitch's Great Escape"


It then goes on to talk about break areas for service animals, mobility issues, then goes into each attractions access information for wheelchairs and ECV's. It does not state anything in the HM's access information about the inability of service animals to ride.

This is from guides I picked up at WDW at the beginning of March, 2006 and published by WDW. I know sometimes the website and reality don't jive. They can stop and start this ride, but there are a couple of steep inclines, one with a dark turn, and although they can stop the ride to allow service animals to board and exit, they can't secure a service animal well enough in the ride vehicle for the assisted to control in that type of environment.

So, I don't have an answer for you, just additional ponderings and writings right from the Guidebook. I would love to hear firsthand what someone's experience is.

I think that's awesome what your Dad's doing. What a labor of love.

Malcon10t
03-25-2006, 07:17 PM
My dad raises puppies for a seeing eye dog program, and so it caught my attention when I saw on the Disney web site that they recommend that guests do not take assistance dogs on the Haunted Mansion.

Does anyone know why they have this recommendation? Is it at the discretion of the CM or guest to enforce the recommentaion? I can't imagine Disney trying to discourage guests from experiencing as much of the park as possible, but I expect that it is the cramped conditions of the car that are the principle reason. I have also heard that guide dogs are trained to avoid moving walkways like they have at the beginning and end of the ride.

Just curious.

Thanks for any input.The reason is it is dark and can be scary. The rides maked "Not recommended" are at the discretion of the handler of the dog. I have found a few rides that are "Not Allowed" are not on the list on the Guide. That said, we have always taken our pups on HM and HMH. Since our pups are not allowed to walk on the conveyors, we go to the handicap area, escorted to the whelchair area (to avoid the dog being stepped on in the portriat area) and then when they get to the Buggie #5, they will stop the ride and load us. The dog lies on the floor, but watch tails as the buggie shuts to avoid a pinched tail. They will put a sticker on the buggie and tell you not to exit at the exit, you will ride around. After the ride is over, the exit attendant will remind you to stay seated, and you ride back to the load area. They will then stop the ride for you to exit. You walk back up the side, ride the elevator back up (if on HMH, look up!) and back out.
edited to add: See our 3rd puppy waiting for fireworks!!

Mickeymac
03-26-2006, 04:11 AM
I have found a few rides that are "Not Allowed" are not on the list on the Guide.

Do you have a list of the rides? It would be nice to update the guides.

How did your puppy like the fireworks?

Mark Goldhaber
03-26-2006, 06:56 AM
My dad raises puppies for a seeing eye dog program, and so it caught my attention when I saw on the Disney web site that they recommend that guests do not take assistance dogs on the Haunted Mansion.
Based on your location, I'm guessing that you're talking about Disneyland. According to the downloadable Guide Book for Guests with Disabilities (http://adisneyland.disney.go.com/media/dlr_v0200/en_US/help/disabil_gdebk_2_06.pdf) on the Disneyland web site (.pdf format), Haunted Mansion is not on the list. The list of attractions that service animal are not permitted on is:


Disneyland® Park:

Big Thunder Mountain Railroad
Gadget’s Go Coaster
Goofy’s Bounce House
Indiana Jones™ Adventure
Matterhorn Bobsleds
Space Mountain
Splash Mountain
Star Tours

Disney’s California Adventure® Park:

California Screamin’
Grizzly River Run
Jumpin’ Jellyfish
Maliboomer
Mulholland Madness
Orange Stinger
Soarin’ Over California
The Twilight Zone Tower of Terror™
Tuck and Roll’s Drive ‘Em Buggies

Where did you see that recommendation?

Malcon10t
03-26-2006, 07:57 AM
Do you have a list of the rides? It would be nice to update the guides.

How did your puppy like the fireworks?He wasn't too sure about them, but fell asleep. Our older pup at the time (as gone back to advanced training) loved them. He would sleep through Fantasmic! though.

Rides we have been turned away on, that weren't listed would be the dark rides in Fantasyland. In particular, Alice in Wonderland. We were told they weren't permitted, and had just been left off the list. Another is the Autopia.

On any ride the dog cant go on, we simply do the rider switch. My daughter will ride with her brother, while younger sis and I wait with the dog. When they come off, we ride while they wait.

Trumpeteer
03-26-2006, 08:00 AM
^^ (Mark) Good catch. Yes, it is the HM in DL.

The OP was initially part of another post about the changes to the HM in Disneyland, but I decided to start a new post instead so that it didn't get buried in other comments about the ride, and I forgot to make the clarification. Thanks.

The comment is under the additional information on the Haunted Mansion Attraction page under the Disney Online > Disney Destinations > Disneyland Resort > Attractions. "Guests with wheelchairs should enter through the standard queue, proceed to the front porch and contact a Cast Member for boarding instructions. Service animals are not recommended on this attraction."

I looked under the same place on the WDW version, and the additional information is completely different.

Malcon10t
03-26-2006, 08:05 AM
Based on your location, I'm guessing that you're talking about Disneyland. According to the downloadable Guide Book for Guests with Disabilities (http://adisneyland.disney.go.com/media/dlr_v0200/en_US/help/disabil_gdebk_2_06.pdf) on the Disneyland web site (.pdf format), Haunted Mansion is not on the list. The list of attractions that service animal are not permitted on is:


Where did you see that recommendation?An older guide (I think it was July 05) also listd just about every other ride as "Not recommended". They still have it on the individual website. http://disneyland.disney.go.com/disneyland/en_US/parks/attractions/detail?name=HauntedMansionAttractionPage They will not stop you from riding or even ask you if you'd prefer not to take the dog.

As you enter each ride, the CM will tell you about anything negative you need to watch for with the dog. Jungle Cruise CMs will ask you if the dog can handle the gunshots, if they can't, they will do the clicking sounds insteaad of a shot. (We don't have a problem with the gunshots.) In the different shows they warn about loud sounds, and have you sit where there is a wheelshair space and the dog sits where a wheelchair would go. Boat rides (POTC/IASW) you will be seated in the front row so the dog can lay under the bow.

If you have any other questions, feel free to ask!