KarenW2
02-02-2006, 03:41 PM
The doorbell rang, I looked out and saw two large, not very high, boxes on our doorstep. I didn't think I was expecting anything, but as soon as I saw the size and shape of the box, I knew I WAS expecting these!!!
After some trouble, I managed to open one box to reveal, the replacement DL Ticket Tray from the Celebrating 50 Magical Memories special event, way back in July of 2005!! There was a cover letter with the trays, explaining how the original ones we received at the Orange Grove Party that night, "did not meet with our high quality standards", they went back to the vendor and had them do them over again and this was their result.
After reading the letter, I was expecting great things when I opened the first box. The first tray looked great at first glance, the finish was really nice, until I noticed 2 large, black blobs of "something", under the coating! No glass cleaner or whatever can remove these from the tray. Bummer!
The second tray came with the same cover letter and upon opening its box, I noticed some large blobs of gold paint on the outside of the box. No matter, if the inside is fine, I thought. I opened the box, found a couple of smaller black blobs on the tray (not a major deal), BUT, the black paint outlining the edges of the ticket was totally uneven and very obviously badly done. Double bummer!!
I called my hubby to give him the news and he said we'd take digital photos of them and send them with an email to event services or whoever, to see if these "replacement trays" can be replaced!!
Did anyone else get their trays today? If so, how did your trays come out? Does anyone know who the correct person or department to contact would be? This is really disappointing, considering all the time we've been waiting for these! :(
After some trouble, I managed to open one box to reveal, the replacement DL Ticket Tray from the Celebrating 50 Magical Memories special event, way back in July of 2005!! There was a cover letter with the trays, explaining how the original ones we received at the Orange Grove Party that night, "did not meet with our high quality standards", they went back to the vendor and had them do them over again and this was their result.
After reading the letter, I was expecting great things when I opened the first box. The first tray looked great at first glance, the finish was really nice, until I noticed 2 large, black blobs of "something", under the coating! No glass cleaner or whatever can remove these from the tray. Bummer!
The second tray came with the same cover letter and upon opening its box, I noticed some large blobs of gold paint on the outside of the box. No matter, if the inside is fine, I thought. I opened the box, found a couple of smaller black blobs on the tray (not a major deal), BUT, the black paint outlining the edges of the ticket was totally uneven and very obviously badly done. Double bummer!!
I called my hubby to give him the news and he said we'd take digital photos of them and send them with an email to event services or whoever, to see if these "replacement trays" can be replaced!!
Did anyone else get their trays today? If so, how did your trays come out? Does anyone know who the correct person or department to contact would be? This is really disappointing, considering all the time we've been waiting for these! :(