DBJ
05-20-2005, 12:32 PM
Screamscape has a write-up on some planned change. Thought it was disturbing. A snippet.
http://www.screamscape.com/html/industry_news.htm
"If that wasn’t enough Disney is ready to segregate their own on-site Resort guests into different priority tiers based upon which resort you stay at, what kind of room you have, and even how much you are spending while on property. So if a off site guest hits FastPass at Space Mountain and gets a 2 hour return time, an on site guest at All Stars may get to return in 90 minutes, but a guest at the Animal Kingdom Lodge may get to ride in 30 minutes and someone staying in the Presidential Suite at the Boardwalk may get a ticket to just walk right in. To quote a few lines from the patent:
“Spending per guest at hotels can determine different hierarchies of access to Fastpass. Thus, the more that is spent by a patron, the higher the priority can be for Fastpass.”
“Different levels and hierarchies can be applicable at different hotels. Thus, more luxurious hotels can have higher priorities.”
“Where a patron is in a related hotel, a higher priority can be given."
It's targeting WDW clearly, but such a institutional change will roll over to CA eventually. The part I am bothered by is that they are considering only the guest experience vital of those who can outspend everyone else. Anyone going to WDW is spending some decent money, so to make people who book at All-Stars less important than those who stay at Animal Kingdom Lodge is in bad taste to say the least. I mean, guests at AKL are experiencing a great place to stay with more perks than those at All-Stars, but then to extend the perks into the park itself? What a great way to make guests feel unappreciated.
http://www.screamscape.com/html/industry_news.htm
"If that wasn’t enough Disney is ready to segregate their own on-site Resort guests into different priority tiers based upon which resort you stay at, what kind of room you have, and even how much you are spending while on property. So if a off site guest hits FastPass at Space Mountain and gets a 2 hour return time, an on site guest at All Stars may get to return in 90 minutes, but a guest at the Animal Kingdom Lodge may get to ride in 30 minutes and someone staying in the Presidential Suite at the Boardwalk may get a ticket to just walk right in. To quote a few lines from the patent:
“Spending per guest at hotels can determine different hierarchies of access to Fastpass. Thus, the more that is spent by a patron, the higher the priority can be for Fastpass.”
“Different levels and hierarchies can be applicable at different hotels. Thus, more luxurious hotels can have higher priorities.”
“Where a patron is in a related hotel, a higher priority can be given."
It's targeting WDW clearly, but such a institutional change will roll over to CA eventually. The part I am bothered by is that they are considering only the guest experience vital of those who can outspend everyone else. Anyone going to WDW is spending some decent money, so to make people who book at All-Stars less important than those who stay at Animal Kingdom Lodge is in bad taste to say the least. I mean, guests at AKL are experiencing a great place to stay with more perks than those at All-Stars, but then to extend the perks into the park itself? What a great way to make guests feel unappreciated.