View Full Version : A lot of praise for VP service at DLR

12-19-2004, 01:44 PM
Due to a family illness we had to cancel our DL trip planned for the 18th-22nd of this month. Very last minute (just made the 72hr policy) I called to cancel our GCH reservation, Christmas tree and stockings from VP. This was to be my first trip during the holidays. I was really disappointed. The women I talked to at VP was wonderful about it. She even suggested that she could have the tree shipped to my house so I could still have it. And they made sure it will arrive by the 21st. I know a lot of people praise VP for all they do while they are guest of DLR hotels but I just wanted to share that they can also be very helpful if you never make it to hotel. I hope everyone is enjoying their time at the parks. Happy Holidays!

12-19-2004, 07:30 PM
I am sorry to hear about your trip being cancelled. Hope all will be well...