Forbin
06-20-2004, 09:42 PM
Ok this is a bit of a rant because of the issues I found when trying to shop in the World of Disney Store in DLR.
I was just looking for a robe for my wife.
The person in the store asks if I needed help, I asked where they sell the robes I saw in Disney Catalogue. The person responds, 'Oh I'm sorry, this is my first day and I don't know where anything is'. I'm like HUH? You are in the front of the store directing people and you don't know where anything is? Well he directs me to the nearest Cash Register. Strike 1
So I'm at the Cash Register and the girl there goes, 'Sorry Sir, the items in the catalogue aren't sold in this store" Darn! So I ask about Robes and she says, 'Sir we do not sell any robes in this store.' So I walk toward the exit...stopping at the The WHITE ROBES with a little colorful Mickey on the pocket. $65. Yikes. 2 for 2 that needs retraining.
I decide that Robes is too much and go looking for the Towels that I saw inside DCA. I go into the center of the WoD and a gentlemen asks if I need help, I ask for the Towels. He goes 'Umm..I don't think so, see if someone in the center knows'. 3 for 3.
So I go into the center of the store and see a girl just standing around (I assume she is there to answer questions). I ask about the towels. She goes 'Umm...it's my first day '(AGAIN?) 'But I can ask a supervisor.' Great! While 4 for 4 at least she is going to take me to a supervisor.
The supervisor (I assume since he was wearing a ton of Flare), goes 'If we have any left, they are under that Flying Dumbo'. Woohoo! Score! So I go there. I'm in the middle of a bunch of Plush Dolls in the princess section. Not a piece of Cloth in sight that isn't related to a doll. /sigh 5 out 5 that needs retraining. Even if they are out, they would at least have SOMETHING that looks towel related there.
Ok so this is a rant but I really think the management at World of Disney needs to look at their staff. At the rate they are at all they are going to do is just ring people up. The people are expected to find things inside of the Disney Store.
I was just looking for a robe for my wife.
The person in the store asks if I needed help, I asked where they sell the robes I saw in Disney Catalogue. The person responds, 'Oh I'm sorry, this is my first day and I don't know where anything is'. I'm like HUH? You are in the front of the store directing people and you don't know where anything is? Well he directs me to the nearest Cash Register. Strike 1
So I'm at the Cash Register and the girl there goes, 'Sorry Sir, the items in the catalogue aren't sold in this store" Darn! So I ask about Robes and she says, 'Sir we do not sell any robes in this store.' So I walk toward the exit...stopping at the The WHITE ROBES with a little colorful Mickey on the pocket. $65. Yikes. 2 for 2 that needs retraining.
I decide that Robes is too much and go looking for the Towels that I saw inside DCA. I go into the center of the WoD and a gentlemen asks if I need help, I ask for the Towels. He goes 'Umm..I don't think so, see if someone in the center knows'. 3 for 3.
So I go into the center of the store and see a girl just standing around (I assume she is there to answer questions). I ask about the towels. She goes 'Umm...it's my first day '(AGAIN?) 'But I can ask a supervisor.' Great! While 4 for 4 at least she is going to take me to a supervisor.
The supervisor (I assume since he was wearing a ton of Flare), goes 'If we have any left, they are under that Flying Dumbo'. Woohoo! Score! So I go there. I'm in the middle of a bunch of Plush Dolls in the princess section. Not a piece of Cloth in sight that isn't related to a doll. /sigh 5 out 5 that needs retraining. Even if they are out, they would at least have SOMETHING that looks towel related there.
Ok so this is a rant but I really think the management at World of Disney needs to look at their staff. At the rate they are at all they are going to do is just ring people up. The people are expected to find things inside of the Disney Store.