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View Full Version : GAC change at WDW



teri
12-07-2003, 05:50 PM
The Guest Assistance Card (same as SAP) has been changed slightly, and I think for the better. If you are a person who truly needs the alternate access, the "stamp" or imprint they use is no longer a paragraph of fine print about whether or when you should use the fastpass line and alternate entrances. It just says to allow us to use an alternate entrance, and they leave it to the attraction CMs to direct guests to the most appropriate way in. In fact, it is now much more in line with what they have had at Disneyland.

Also, I have to say, in the past few days I have noticed a significant change in the attitude of cast members, for the better, when we present the GAC. Maybe it is the relief of not having to decode all that fine print and confusion! Or maybe, just maybe, they are happy to be gracious to people who have obvious needs, and can save their ire for the perfectly healthy people who are trying to cheat the system.

It is a good thing.