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View Full Version : Keep the magic alive



stephanie01
10-03-2003, 08:41 PM
We just returned from our first trip to DL. We stayed for 4 nights at the Disneyland Hotel.

Well it was fabulous. One of the things my husband and I were most impressed with was the level of service.

In our hotel, DL, and Downtown Disney, everyone was so nice and helpful. Finally, I couldn't take it anymore (I'm from NYC) and I asked one of our waitresses in Downtown Disney if they were required to take special training. She told us that they did take 8 hours of "keep the magic alive" training. Let me tell you...I'm a believer.

Anyway, we were totally impressed at how employees handled us (given that we were, at times, stressed out and a little harsh). It really added to the experience.
Stephanie