We all hear about how wonderful CMs are supposed to be and how their job is to plus the experience of the guests, bla bla bla. What we don't often think about is that it goes both ways. I've worked in customer service, and I know how painful and thankless that can be sometimes, so my question is...
When was the last time you plussed the day of a Cast Member?
I'm not talking about always saying please and thank you, and always following CM directions--those things are a given. Good Mouseketeers always do that.
What I'm talking about is going above and beyond that to improve the day of a Cast Member in return for the times your day at Disneyland was made better by someone. I'm talking about taking an extra moment to say, "How do you do?" or giving a compliment or just an extra big smile to let them know you appreciate all the work they do and all the crap they put up with.
We tried so hard to plus the day of the woman who embroidered our names on our Mickey ears, because she did such a good job and has been doing it for years. I could tell she wasn't happy, but I later found out that Disney is replacing all the manual embroidery machines with computerized ones that take 3 times as long and require no skill, so it was no wonder. I wish I could have tipped her.
No matter how crazy things get in the park, I've noticed that the CMs never seem to rush in their jobs, whether it's attractions, food or retail. They work methodically, they deal with each guest in turn, and they always seem to have time for a pleasant exchange with the guests, if not a small conversation, even when lines are long. CMs are people too, and are prone to bad days just like you or me.
Instead of getting angry and reporting them because you feel like you need to be treated like royalty, why not try to improve the situation and give a little back? Try it, it's fun! It makes you feel good. It makes the CMs feel good. Everyone feels good and it's a magical day. Awwwwww...
Disclaimer: I am not nor have I ever been a Disney CM.