All new registrations are checked and approved by MousePad Administrators. This manual step ensures the integrity of the member registration. Currently, registrations are processed once or twice a day. When MousePad Administrators are away from their computers (for example, for MouseAdventure), registrations are queued until one of us has a chance to process them.

In no event should new registrations take longer than five days to be processed. If you have registered and not received confirmation, please remember to add mouseplanet.com to your contacts or address book; we've seen some instances of MousePad system messages being filtered as spam.