Info:
As you may know, the Disneyland Resort strives to provide mainstream access
whenever possible, that
is, all Guests use the same entrance and queues. Information regarding specific
attraction entrance
procedures can be found in the "Guidebook for Guests with Disabilities"
available in each of the
Theme Parks, or by visiting our web site at
www.disneyland.com. Some
attractions have alternative
entrances for Guests with disabilities. These are intended to offer Guests
using wheelchairs, or
with service animals, a more convenient entrance to the attraction. Alternative
entrances are not
intended to bypass waiting lines.
You may wish to stop by Guest Relations or City Hall upon your arrival to obtain
more information
about our services for Guests with disabilities. There is a service option that
has been created
specifically for the benefit of Guests who, for various reasons, may require
special assistance.
The Resort can issue a Guest Assistance Card for Guests with a non-apparent
special assistance need.
Depending on a Guest's particular need, this card will alert our Cast Members to
provide special
assistance such as allowing Guests admission to attractions through alternative
entrances, where
applicable. This card can be issued upon your arrival to the Theme Parks, but
cannot be arranged in
advance. We would like to clarify, however, the intention of this service has
never been to bypass
attraction wait times. To accommodate individual needs, Guests are asked to
discuss their assistance
requests with a Guest Relations Cast Member prior to the card being issued.
Proof of disability is
not required.
In addition, some Guests may be concerned that they do not have the stamina to
wait in our queues.
We strongly suggest these Guests consider using a wheelchair or Electric
Convenience Vehicle, as the
distance between our attractions is much greater than the length of our queues.
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