I read this on the MP mainpage:OH! Angry! Argh!!!Some ride operators are grumbling after being instructed that they are now responsible for cleaning up the entrance and queue of their attractions themselves. Attractions managers want them to keep a dustpan and broom nearby. A few ride operators have questioned whether this is crossing union lines into Custodials territory. (Personally, I remember the days when all employees, no matter the department or rank, reflexively picked up any trash they came upon.)
That aside.. During my time as a WDW Attractions host, it was ALWAYS the responsability of the CMs to keep their areas clean. Every positions has a broom and dustpan - you only call custodial for major spills (protien, gum, or otherwise).
To hear of the CMs saying this is asking them too much shows a level of arrogance I cannot beleive. Every CM, from all areas, on their first day in the park at WDW is taught "see trash, pick it up."
There are cabinets/areas at every attraction at WDW which are designed specificly to hide the broom and dust pan - which are to be used the by the attractions hosts. Its part of training! Part of the checkout states "Does the CM maintain and tidy up the area appropriately?"
For example, when I was at Energy, there is a tiny-tiny period of time between when the main show starts and the CM returns to front doors to let the next pre-show enter. That time is used by the CMs make a mad-dash thrugh the pre-show, grabbing any major garbage like bottles of water and popcorn boxes left lying around, and then if there is time, so use a little floor sweeper to go over the carpetted floor to clean up popcorn spills and other such junk that guests leave behind. Oh yeah, i also occasionally sprayed the room with "Fall Harvest" scented air freshener if BO or turkey legs were starting to foul the air. (All provided by and property of the Attractions CMs Department)
It wasn't just in the building. Greeter CMs also cleaned and scrubbed and kept the entire area around their attraction tidy. Every position has a broom and dust pan and has had them for as long as anyone remembers. The dust pan is there because guests do spill things in the queue and it can't be left there. It was never (during my time) custodial's responsability.
You call Custodial if it is a major problem you're not eqipped to deal with - pretty much anything requiring solvent or paper towels, or to have the trashcans unloaded.
It's just.. ugh.. Are you kidding? "I have to use a pan and broom? That's nuts! It's someone elses job!"
ARGH!!! That was half of my job as an Attractions Host (Maintain the show) - no wonder DL Resort is a mess.