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Registered User
subscriptions not staying subscribed -
Good afternoon - I've noticed in the past day or so I've somehow become unsubscribed from the threads I've been participating in. I went to Settings, and noticed they were all unselected, and each time I re-select them they become unselected once again. There doesn't seem to be a button/mechanism/method to save the setting. (save changes on the other page is not helping). I'm unsure how they became unsubscribed to begin with, can you tell me how to get the notifications back? Thanks, I appreciate your time.
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09-27-2016 08:05 AM
# ADS
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Registered User
Found the way to "save" the settings - but is still becoming unsubscribed. Can anyone assist? Thank you.
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Adrienne Vincent-Phoenix
MousePad Moderator
MousePad Administrator
MousePlanet Staff
Originally Posted by
ericles
Found the way to "save" the settings - but is still becoming unsubscribed. Can anyone assist? Thank you.
Tony's been heads-down for the past week due to work travel and other commitments, but I'll make sure he checks into this.
AVP
If you're the smartest person in the room, you're in the wrong room.
MousePlanet CEO, writer and photographer. Foster and Adoptive Mom. Owner of MouseShoppe and CharmingShoppe. Long-distance walker. Not in that order. In my spare time, I try to sleep.
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Registered User
Originally Posted by
AVP
Tony's been heads-down for the past week due to work travel and other commitments, but I'll make sure he checks into this.
AVP
Thank you - appreciate it.
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.
Your profile indicates that you receive instant email notifications to subscribed threads. Are you receiving those emails?
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Registered User
No. When I go to my profile NONE of the subscribed threads are checked off for receiving instant notifications.
I go to
Settings, then
View all subscribed threads, then
click on getting instant notifications, then
selected threads, then
click "instantly, using email", then
Go
at which point everything resets and becomes un checked/unsubscribed.
Am I doing something wrong? I never mess with my settings, and didn't re set it to do something different. I just stopped receiving notifications around the 26th or so of September.
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Registered User
Thank you again for your help. Just to clarify, I've not gotten a single notification since I reported this problem on Sept. 27th., about a week ago.
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Goof! There it is!
I don't think I'm getting new notifications from subscribed threads either (from about the same date forward). Hard to say for sure when because I was on vacation on the date you reported they stopped.
Reluctant Runner
1st Place Advanced: Ready Player One, Spring 2015 =====Now Masters=====
2nd Place Advanced: Sugar Rush, Fall 2014
1st Place Basic: Deuces Wild, Spring 2014
1st Place Basic: Mouseadventure 365, Fall 2013
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Registered User
Any luck Steve? I'm still not getting any notifications...
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Goof! There it is!
Nope, no email notification from your reply.
Reluctant Runner
1st Place Advanced: Ready Player One, Spring 2015 =====Now Masters=====
2nd Place Advanced: Sugar Rush, Fall 2014
1st Place Basic: Deuces Wild, Spring 2014
1st Place Basic: Mouseadventure 365, Fall 2013
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.
I received notification in my dashboard for this thread. I think there is an issue with the emails going out, but it's not something I can fix. Hopefully Tony will be able to look into it.
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Registered User
Originally Posted by
stan4d_steph
Hopefully Tony will be able to look into it.
Thanks for your help - yeah, hopefully he can assist us.
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Registered User
Any luck Steve? I've still gotten no notifications since originally starting this thread - a good 2 weeks ago.
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Goof! There it is!
Reluctant Runner
1st Place Advanced: Ready Player One, Spring 2015 =====Now Masters=====
2nd Place Advanced: Sugar Rush, Fall 2014
1st Place Basic: Deuces Wild, Spring 2014
1st Place Basic: Mouseadventure 365, Fall 2013
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I am Root. Bow before me!
MousePad Administrator
We've finally identified the problem, and I am working to get it resolved.
Tony
Never argue with stupid people. They just drag you down to their level, and then beat you with experience.
I will believe it is a crisis when the people claiming it is a crisis start acting like it is a crisis.
I prefer to let George Lucas disappoint me in the order he intended.
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I am Root. Bow before me!
MousePad Administrator
At the moment, no emails of any kind are getting out of the server, including account activation emails and lost password resets, just to share the scope of the problem
Never argue with stupid people. They just drag you down to their level, and then beat you with experience.
I will believe it is a crisis when the people claiming it is a crisis start acting like it is a crisis.
I prefer to let George Lucas disappoint me in the order he intended.
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I am Root. Bow before me!
MousePad Administrator
And now the problem has been resolved. Sorry for the headaches/problems.
Tony
Never argue with stupid people. They just drag you down to their level, and then beat you with experience.
I will believe it is a crisis when the people claiming it is a crisis start acting like it is a crisis.
I prefer to let George Lucas disappoint me in the order he intended.
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Registered User
Originally Posted by
Tony
And now the problem has been resolved. Sorry for the headaches/problems.
Tony
I got this notification! Wonderful - many, MANY thanks! Really appreciate your time.
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Goof! There it is!
Agreed.
Working here too.
Reluctant Runner
1st Place Advanced: Ready Player One, Spring 2015 =====Now Masters=====
2nd Place Advanced: Sugar Rush, Fall 2014
1st Place Basic: Deuces Wild, Spring 2014
1st Place Basic: Mouseadventure 365, Fall 2013
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