Articles | Disneyland | Walt Disney World
Results 1 to 19 of 19

Thread: subscriptions not staying subscribed -

  1. #1
    Registered User ericles's Avatar
    Join Date
    Jul 2002
    Location
    Maryland's Eastern Shore

    subscriptions not staying subscribed -

    Good afternoon - I've noticed in the past day or so I've somehow become unsubscribed from the threads I've been participating in. I went to Settings, and noticed they were all unselected, and each time I re-select them they become unselected once again. There doesn't seem to be a button/mechanism/method to save the setting. (save changes on the other page is not helping). I'm unsure how they became unsubscribed to begin with, can you tell me how to get the notifications back? Thanks, I appreciate your time.


  2. # ADS

    Join Date
    Location
    Posts
     

  3. #2
    Registered User ericles's Avatar
    Join Date
    Jul 2002
    Location
    Maryland's Eastern Shore

    Found the way to "save" the settings - but is still becoming unsubscribed. Can anyone assist? Thank you.


  4. #3
    Adrienne Vincent-Phoenix
    MousePad Moderator
    MousePad Administrator
    MousePlanet Staff
    AVP's Avatar
    Join Date
    Apr 2001
    Location
    Happy Homeowner
    Blog Entries
    264
    Quote Originally Posted by ericles View Post
    Found the way to "save" the settings - but is still becoming unsubscribed. Can anyone assist? Thank you.
    Tony's been heads-down for the past week due to work travel and other commitments, but I'll make sure he checks into this.

    AVP
    If you're the smartest person in the room, you're in the wrong room.

    MousePlanet CEO, writer and photographer. Foster and Adoptive Mom. Owner of MouseShoppe and CharmingShoppe. Long-distance walker. Not in that order. In my spare time, I try to sleep.

  5. #4
    Registered User ericles's Avatar
    Join Date
    Jul 2002
    Location
    Maryland's Eastern Shore
    Quote Originally Posted by AVP View Post
    Tony's been heads-down for the past week due to work travel and other commitments, but I'll make sure he checks into this.

    AVP
    Thank you - appreciate it.

  6. #5

    Your profile indicates that you receive instant email notifications to subscribed threads. Are you receiving those emails?


  7. #6
    Registered User ericles's Avatar
    Join Date
    Jul 2002
    Location
    Maryland's Eastern Shore

    No. When I go to my profile NONE of the subscribed threads are checked off for receiving instant notifications.
    I go to
    Settings, then
    View all subscribed threads, then
    click on getting instant notifications, then
    selected threads, then
    click "instantly, using email", then
    Go
    at which point everything resets and becomes un checked/unsubscribed.

    Am I doing something wrong? I never mess with my settings, and didn't re set it to do something different. I just stopped receiving notifications around the 26th or so of September.


  8. #7
    Registered User ericles's Avatar
    Join Date
    Jul 2002
    Location
    Maryland's Eastern Shore

    Thank you again for your help. Just to clarify, I've not gotten a single notification since I reported this problem on Sept. 27th., about a week ago.


  9. #8

    I don't think I'm getting new notifications from subscribed threads either (from about the same date forward). Hard to say for sure when because I was on vacation on the date you reported they stopped.

    Reluctant Runner
    1st Place Advanced: Ready Player One, Spring 2015 =====Now Masters=====
    2nd Place Advanced: Sugar Rush, Fall 2014
    1st Place Basic: Deuces Wild, Spring 2014
    1st Place Basic: Mouseadventure 365, Fall 2013

  10. #9
    Registered User ericles's Avatar
    Join Date
    Jul 2002
    Location
    Maryland's Eastern Shore

    Any luck Steve? I'm still not getting any notifications...


  11. #10

    Nope, no email notification from your reply.

    Reluctant Runner
    1st Place Advanced: Ready Player One, Spring 2015 =====Now Masters=====
    2nd Place Advanced: Sugar Rush, Fall 2014
    1st Place Basic: Deuces Wild, Spring 2014
    1st Place Basic: Mouseadventure 365, Fall 2013

  12. #11

    I received notification in my dashboard for this thread. I think there is an issue with the emails going out, but it's not something I can fix. Hopefully Tony will be able to look into it.


  13. #12
    Registered User ericles's Avatar
    Join Date
    Jul 2002
    Location
    Maryland's Eastern Shore
    Quote Originally Posted by stan4d_steph View Post
    Hopefully Tony will be able to look into it.
    Thanks for your help - yeah, hopefully he can assist us.

  14. #13
    Registered User ericles's Avatar
    Join Date
    Jul 2002
    Location
    Maryland's Eastern Shore

    Any luck Steve? I've still gotten no notifications since originally starting this thread - a good 2 weeks ago.


  15. #14

    Nope, nothing.

    Reluctant Runner
    1st Place Advanced: Ready Player One, Spring 2015 =====Now Masters=====
    2nd Place Advanced: Sugar Rush, Fall 2014
    1st Place Basic: Deuces Wild, Spring 2014
    1st Place Basic: Mouseadventure 365, Fall 2013

  16. #15
    I am Root. Bow before me!
    MousePad Administrator
    Tony's Avatar
    Join Date
    Apr 2001
    Location
    In the gerbil cage
    Blog Entries
    4

    We've finally identified the problem, and I am working to get it resolved.

    Tony

    Never argue with stupid people. They just drag you down to their level, and then beat you with experience.
    I will believe it is a crisis when the people claiming it is a crisis start acting like it is a crisis.
    I prefer to let George Lucas disappoint me in the order he intended.

  17. #16
    I am Root. Bow before me!
    MousePad Administrator
    Tony's Avatar
    Join Date
    Apr 2001
    Location
    In the gerbil cage
    Blog Entries
    4

    At the moment, no emails of any kind are getting out of the server, including account activation emails and lost password resets, just to share the scope of the problem

    Never argue with stupid people. They just drag you down to their level, and then beat you with experience.
    I will believe it is a crisis when the people claiming it is a crisis start acting like it is a crisis.
    I prefer to let George Lucas disappoint me in the order he intended.

  18. #17
    I am Root. Bow before me!
    MousePad Administrator
    Tony's Avatar
    Join Date
    Apr 2001
    Location
    In the gerbil cage
    Blog Entries
    4

    And now the problem has been resolved. Sorry for the headaches/problems.

    Tony

    Never argue with stupid people. They just drag you down to their level, and then beat you with experience.
    I will believe it is a crisis when the people claiming it is a crisis start acting like it is a crisis.
    I prefer to let George Lucas disappoint me in the order he intended.

  19. #18
    Registered User ericles's Avatar
    Join Date
    Jul 2002
    Location
    Maryland's Eastern Shore
    Quote Originally Posted by Tony View Post
    And now the problem has been resolved. Sorry for the headaches/problems.

    Tony
    I got this notification! Wonderful - many, MANY thanks! Really appreciate your time.

  20. #19

    Agreed.

    Working here too.

    Reluctant Runner
    1st Place Advanced: Ready Player One, Spring 2015 =====Now Masters=====
    2nd Place Advanced: Sugar Rush, Fall 2014
    1st Place Basic: Deuces Wild, Spring 2014
    1st Place Basic: Mouseadventure 365, Fall 2013

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •