Several people have reported being told by the booking CMs that they bookings made today without credit card numbers will be honored. Enough for me to believe it. Today was a bit of a mess, so I expect that loophole will be closed now.
I got my reservation this morning!!!! YAY!!!! I tried a couple times yesterday, and decided to try when I got in to work. I started out with the automated system, but the system could not figure out how to spell my name, so I was transfered to an agent (in about 3 minutes), and got exactly what I wanted (well, 10 minutes earlier than what I wanted). Yay!
And now all my ADRs are made.
Did they not expect that this would be a HUGE deal? I'm sort of surprised there were THAT many issues yesterday...
Working hard for that next WDW trip! December 2013
I think the bigger problem may have been that they tried a semi-automated system. Has anyone ever experienced that before?
When I call in for F&W Fest things on the first day, I know if I don't have perfect timing on the fingers, I'll be on hold for a while, and probably hitting redial a few times - but it always goes to a live person. Maybe that's just because they have so many options, an automated system wouldn't work? (One year I had a really tough time getting through even to on hold - so I just went downstairs to the Concierge desk and made my reservations there. First ones they'd done at Beach Club that year for that F&W Fest!)
They didn't have any openings at any time between the 22nd and the 27th of November for two when I called yesterday morning Guess we'll see if lunch isn't a madhouse.
The restaurant can be booked online starting today. Unfortunately there's nothing left for the two days of marathon weekend I was interested in eating dinner.