Fantasmic! Annual Passholder Glow with the Show Event Scheduled for August 28

[tea4two]

My friend and i both received ears at the World of color event, but both of our ears started malfunctioning within the first few times we wore them to the park. Castmembers weren't able to stop the manic flashing without taking the battery pack completely out. Obviously, we can't return them in the traditional sense, but is there a way to get them replaced/repaired that you know of?
has anyone else reported this issue?

We were told by CMs at Seaside Souvenirs that you can return malfunctioning ears without a receipt. Say that you received the ears at an AP or Parks Blog event and did not get a receipt. You should be able to exchange your ears without any problems.

I am not sure if ours are malfunctioning or not. 3 of our 4 pairs just lit up with a dull glow on their own (after being off since the WOC event). The 4th pair started flashing at the same time. I could not get them to shut off at all so I pulled the batteries out. I have a feeling they just never really shut off and had a constant drain on the batteries (and started acting up as the batteries were going dead). I haven't tried replacing them with new batteries yet.

If that takes care of the problem we will just make sure to remove the batteries when we aren't using the ears.

From what I understand, the batteries last about 8 hours. If your ears never fully shut off, then it would make sense that the batteries went dead. We couldn't turn ours off after the WOC AP event, so Mr. Tea took the batteries out. A kind CM showed us how to use the on/off sensor -- tap, don't push or swipe.

[currence]

We were told by CMs at Seaside Souvenirs that you can return malfunctioning ears without a receipt. Say that you received the ears at an AP or Parks Blog event and did not get a receipt. You should be able to exchange your ears without any problems.

The free ears were not only without a receipt but were also marked, I would assume to prevent people from returning them. What they will do with malfunctioning products is unknown.

[tea4two]

Huge favor- my brother and I will be at DL on the 28th (both pass holders), but we can't get down there before to register. If anyone is willing to let us register with them, we would be eternally grateful!

After people start registering, there will probably be a thread on MP for people who have or need extra spaces. Keep looking for it! You have a good chance of finding spots.

[kimmybear]

After people start registering, there will probably be a thread on MP for people who have or need extra spaces. Keep looking for it! You have a good chance of finding spots.

Thank You! The MousePlanet community is so great. I'll keep my eyes peeled.

[tea4two]

The free ears were not only without a receipt but were also marked, I would assume to prevent people from returning them. What they will do with malfunctioning products is unknown.

I would hope that no one would try to return the free ears for a cash refund, but my point was that CMs were happy to exchange defective ears from the AP and Parks Blog events. We were told to mention the non-existant receipt because some CMs didn't know about those 2 events and might keep asking for a receipt.
So for those out there who think they got stuck with dud ears from the events, don't be afraid to try to exchange them.

[Gone2Disneyland]

Disneyland just posted details of this event. Note - they are not providing ears this time, and are asking you to bring your own:

http://disneyparks.disney.go.com/blo...-on-august-28/

AVP

A friend offered to let me use one of her vouchers to let me join her at the WOC AP event. But I had a conflict during that run of dates and couldn't go. She got the free ears for going. Feeling a little bummed that I can go this time but won't get the same freebie. :/ But thanks for the update anyway, AVP.

[Mistyj]

My guess, for what it's worth, as to why they do not allow out of towners to register is they would prefer locals who will come back over and over again, wearing their free hats to provide advertising. If you are from out of town, you probably didn't come to the WOC event and get the glow ears. Unless you were to buy one, you would not be helping create the atmosphere they want to film/photograph.

[AnotherJenny]

My guess, for what it's worth, as to why they do not allow out of towners to register is they would prefer locals who will come back over and over again, wearing their free hats to provide advertising. If you are from out of town, you probably didn't come to the WOC event and get the glow ears. Unless you were to buy one, you would not be helping create the atmosphere they want to film/photograph.

If they allowed online registration, lots of people would register from out of town and then not show up. They know from past events who registered, who showed up, and where they live. Maybe they figure if you have to come to the park to register it somehow shows you can easily get back to the park for the event, I don't know. But it would be nice if they held a certain number of spots for same day registration, or maybe had a standby line for guests from out of town. Even if they allowed guest who booked rooms on property during the event to register, that would seem like a fair way to deal with out of town APs who want to participate.

Also, when they posted a list of people who were picked for an event online, and we had to find our names (with quite a few common names on there), yea, that didn't seem to work so well. So compared to that, showing up at the ticket booth and having your voucher works out much better.

[xeudaemonic]

I know it's only been barely 2 days since registration has started, but does anyone have an update on it? Registration is still good and open? I won't be able to register until tomorrow evening and hate to have to go and get rejected because it's been filled up already

[tea4two]

I think the bring-your-own-ears policy will slow registration for this event, so you shouldn't have any trouble going tomorrow night.

[kimmybear]

Regarding the voucher they give you when you register- what happens if the registering pass holder can't make the event at the last minute? Will the other people still be able to attend? A friend of a friend is trying to get us in, but due to work may not be able to make the event. I'd hate to waste spaces.

[AnotherJenny]

The person who registered must be there when you check in. They print your name and pass number when you register, and they check before they give you your wristband.

[kimmybear]

Bummer. I'm still trying to find creative ways to get into the event. I can't justify the 14 hour round trip drive to register. :/

[tea4two]

Don't forget to have photo i.d. with you as well, in case the CM who registers your group checks the names and photos against the names on the APs. For the WOC AP event, my CM checked all 4 in my group. Mr. Tea's CM didn't check anyone. Better safe than sorry!

[Midway Mel]

tap, don't push or swipe.

oh, that's the secret!

[tea4two]

We registered last night. For those who were worried, there appear to be plenty of vouchers still available. According to the voucher, check-in can start at noon on the 28th. As with the AP WOC event, the voucher holder and his/her guests must all check in together.

[Mistyj]

My husband tried to register yesterday (Sunday, 8/19) and was told the event was "sold out."

[tea4two]

Then I guess it's time to start the guest offers thread on the DL Trip Planning forum...

[tea4two]

My husband tried to register yesterday (Sunday, 8/19) and was told the event was "sold out."

Do you need spots? I started a thread on the DL Trip Planning forum. You can post if you need spots and how many.

[kimmybear]

Then I guess it's time to start the guest offers thread on the DL Trip Planning forum...

Thanks for starting the thread, tea4two.

[Mistyj]

Do you need spots? I started a thread on the DL Trip Planning forum. You can post if you need spots and how many.

Thank you tea4two, but my husband and I were on the fence about this to begin with. I would rather you help someone who is commited and very excited about getting to attend. You are very kind to offer!

[currence]

My husband tried to register yesterday (Sunday, 8/19) and was told the event was "sold out."

When did you try to register? My parents registered on Sunday in the afternoon and had no issues.

[Mistyj]

When did you try to register? My parents registered on Sunday in the afternoon and had no issues.

It was probably around 6:30 pm.

[AnotherJenny]

Just FYI on malfunctioning ears from the WOC passholder event.

I changed the batteries in my ears yesterday, and they still wouldn't work. I took them to Embarcadero Gifts, explained they were from the WOC event, and I changed the batteries and they still weren't working. 2 CMs looked at the ears, saw the mark on the tag and said they couldn't be replaced "Because they were from a special event..." So then I tried Seaside Souvenirs, and they said they exact same line, "Because they were from a special event..." But also suggested I check to make sure the batteries were in correctly. So then I tried to buy batteries at Treasures in Paradise, where they also checked for the mark and gave me the exact same line "Because they were from a special event..." but told me all they can do is put tester batteries in, but that they didn't have a screwdriver at the moment, and sent me to Fly n Buy. Well, Rushin' River Outfitters looked dead, so I thought I'd go there and ask for a screwdriver. They had a box full of batteries, and when they put new ones in, the ears worked! (Side note: super annoyed that Rite Aid sells bad batteries.) The CM said no charge, even though I would have happily paid. I wasn't trying to game them or anything, I told the CMs the ears were from the WOC event, but it was interesting that I literally got the same line 3 times and they did check for the mark on the tag. Of course, I then met up with a friend of a friend later who told me her ears from the WOC event weren't working, she went to a story in Disneyland, asked for a screwdriver, and they said, "Here, just take a new pair." I think her experience probably the exception rather than the rule. But I did come right home and take the batteries out, they're in a plastic bag clipped to the ears right now, because I don't want to spend $5 on batteries every time I use those ears.

[candles71]

Its probably better to remove them anyway, it keeps them from leaking and causing problems.