Disneyland Site Not Working for Me

[shna]

All the other sites on the disney.go group are working for me, but the Disneyland site is not. I figured out that my Twitter problem was Java-related, but I can't figure out this one. Is anyone else having trouble with the Disneyland website?

I'm getting this webpage error message:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3)
Timestamp: Sat, 4 Aug 2012 02:11:32 UTC


Message: 'WDPRO_LOADER' is undefined
Line: 32
Char: 1
Code: 0
URI: http://disneyland.disney.go.com/


Message: 'WDPRO_LOADER' is undefined
Line: 44
Char: 1
Code: 0
URI: http://disneyland.disney.go.com/


Message: Object expected
Line: 80
Char: 1
Code: 0
URI: http://disneyland.disney.go.com/


Message: Object expected
Line: 88
Char: 1
Code: 0
URI: http://disneyland.disney.go.com/


Message: 'jQuery' is undefined
Line: 1
Char: 1
Code: 0
URI: http://videos.parksmedia.disney.go.c...build=10.1.0.2


Message: 'WDPRO_LOADER' is undefined
Line: 223
Char: 1
Code: 0
URI: http://disneyland.disney.go.com/

[Andrew]

Do you have JavaScript disabled?

[shna]

I'm not sure about JavaScript (I've been out of the office since last Friday) -- but now the site is functioning properly for me. Since I didn't make any computer changes between then and now & the thing is now working, I'm guessing the error was not on my end. *shrug*

[steven]

Here's a theory... It looks like something changed in the way Disney served up some of their Javascript and you happened to view the page at the precise moment they made the change. If it happens again to this or another site, try this. Wait a minute or two while then reload the page by hitting the keys F5 (on windows) or Command-R (on Mac).

[shna]

I was trying the site periodically throughout the day on Friday the 3rd. Everything was working late last week -- and now it's once again not working. I haven't changed any settings on my computer.

This is annoying.

JavaScript is enabled. Disneyland is again the only site in the Disney group that's not working.

[shna]

This is really driving me nuts. I've spent hours now trying to figure out why the site isn't working for me & I'm frustrated. Why would all the other disney.go.com sites be working & specifically not Disneyland, California Adventure or any related pages?

[steven]

What browser are you using? Does it work with an alternative browser such as Google Chrome?

[shna]

Tried on IE, Firefox and Chrome - latest versions of each. I have no idea...

[Andrew]

Are you logged in with your Disney account?

Do your browsers have Flash installed and enabled?

[Drince88]

Have you tried it on a browser that's not going through a work fire wall?

[pixar]

What happens when you plug in this IP into your browser? 68.71.220.24

Also, are you going through a proxy server?

[shna]

What happens when you plug in this IP into your browser? 68.71.220.24

Also, are you going through a proxy server?

Same result when I plug that in.

Yes - I'm going through a proxy server.

I can't avoid going through the workplace firewall at work - but I still find it odd that all the other sites on the disney.go.com family of sites work just fine.

I'm getting the same result whether I'm logged into my Disney account or not - and yes, Flash is enabled on all the browsers (and everything seems to be working on all the other disney.go.com pages).

It's just Disneyland & California Adventure that don't work.

[stan4d_steph]

When they revamped the DL site after BVS and Cars Land opened, they added a huge amount of flash stuff to the front page. It's possible that's what is causing problems versus other Disney sites.

[shna]

It didn't work a couple of weeks ago, then it worked last week & hasn't worked since. It won't even produce the calendar correctly & there's really not much going on on that page. It's gotta be something weird with settings on the computer - but my flash player & Java & all that kind of stuff are all up to date.

[shna]

Yesterday, it didn't work at all. Today, it's working in Firefox, but still not working in either IE or Chrome.

I. Don't. Understand.

[pixar]

Try a crucifix and some holy water.

[shna]

*snerk* I have a feeling I might burn myself.

[Drince88]

Then maybe some sage?

[shna]

Mmmm.... sage.

Now I want Thanksgiving food.

[shna]

Grrr. For a few days, it was working on Firefox, but not IE or Chrome. Now it's not working anywhere.