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Thread: DVC Online Reservations

  1. #1
    some imagination, huh? DisneyFunFamily4's Avatar
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    DVC Online Reservations

    I just wanted to say that I used the new online reservation system today and it was very user friendly. I was able to make the ressie before the phone lines opened up. I will be interested to see if you are able to book for the 11/7 month window at midnight EST, which would be nice for those of you on the west coast! Oh and I was even able to waitlist a room and bank points (I dont know if the banking points online is new but I had to bank before I could book). I am still going to call to have them put the specific requests in the ressie but the whole thing was very easy.


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  3. #2

    I don't know how it will work when everyone is using the online reservations, but I really appreciated being able to see if there was availability at a specific resort that is (unfortunately) still in the active planning stage. I'm not ready to book yet so I wouldn't have wanted to take up a human being's time to check.


  4. #3
    Simba's Pride *Nala*'s Avatar
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    Booked our Christmas trip (Dec 20-26) online this morning. Yay! I liked how it showed me exactly how my points were being used including confirmation that they used my banked points first. I will be trying to change resorts at the 7 month window and I am curious how that will work online... will I have to cancel and rebook (which would make me nervous, b/c what if I cancelled the first reservation and didn't grab the new one in time) or will it be smart enough to ask me if I want the new reservation to replace the old one?

    BTW, I was able to book my 11 month window at 8am EST and I read elsewhere that seems to be the window for when you can start booking.

    In general though, I really like the new system. I played around with other requests and I like how it tells you which dates are available and alternative choices. Also like how you can view your waitlists online. It seems that I will be taking over DVC reservations for our family from now on (our deal is I do online stuff, Kevin does phone calls.)

    Jen
    10/26/14 Slimy yet satisfying! Back to the Dark Side
    11/8/14 Will Run For Wine
    1/11/15 26.2

  5. #4
    some imagination, huh? DisneyFunFamily4's Avatar
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    Quote Originally Posted by *Nala* View Post
    Booked our Christmas trip (Dec 20-26) online this morning. Yay! I liked how it showed me exactly how my points were being used including confirmation that they used my banked points first. I will be trying to change resorts at the 7 month window and I am curious how that will work online... will I have to cancel and rebook (which would make me nervous, b/c what if I cancelled the first reservation and didn't grab the new one in time) or will it be smart enough to ask me if I want the new reservation to replace the old one?
    we'll be there at the same time, our dates are Dec 20-27! where are you staying? or I guess I should say where are you hoping to change it to at the 7 month window? We'll be at BLT, cant wait! I'll be interested to see how changing it works online. I would not want to cancel and rebook either. Maybe it will let ask you if you want to cancel the old one and replace it like it does when you booking dining ressies online! good luck!

  6. #5
    Simba's Pride *Nala*'s Avatar
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    Quote Originally Posted by DisneyFunFamily4 View Post
    we'll be there at the same time, our dates are Dec 20-27! where are you staying? or I guess I should say where are you hoping to change it to at the 7 month window? We'll be at BLT, cant wait!
    Nice! Our home resort is SSR but we are hoping to change to, well, anything more convenient. BWV, BCV or BLT would all be great. Cubs will be almost 3 (yes, this trip was strategic! ) and almost 1 so the more we can avoid hauling strollers / diaper bags / exhausted cubs on and off buses, the better.
    Jen
    10/26/14 Slimy yet satisfying! Back to the Dark Side
    11/8/14 Will Run For Wine
    1/11/15 26.2

  7. #6

    We did those trips We did 2 1/2yrs & 1 month at Boardwalk villas & then 5yrs & 2 3/4yrs at Animal Kingdom Villas/Jambo House. Sadly, I think our next trip may not be until someone is about to turn 10. At least that trip will not involve any strollers.

    If I was cancelling a reservation to make a new one and the online system did not let me do it easily I would definitely call and talk to a human being. So Kevin may still be involved in the planning process.


  8. #7
    Registered User fairestoneofall's Avatar
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    I'll be trying it out Sunday!

    If you can dream it, you can do it. ~Walt Disney

  9. #8
    some imagination, huh? DisneyFunFamily4's Avatar
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    Quote Originally Posted by fairestoneofall View Post
    I'll be trying it out Sunday!
    No way? when are you going and where are you staying?
    Last edited by DisneyFunFamily4; 01-20-2012 at 05:24 PM.

  10. #9
    Registered User fairestoneofall's Avatar
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    Quote Originally Posted by DisneyFunFamily4 View Post
    No way? when are you going and where are you staying?
    Oddly enough, BLT Christmas week!
    Love the online reservations! So simple!
    If you can dream it, you can do it. ~Walt Disney

  11. #10
    some imagination, huh? DisneyFunFamily4's Avatar
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    Quote Originally Posted by fairestoneofall View Post
    Oddly enough, BLT Christmas week!
    Love the online reservations! So simple!
    This is getting seriously freaky.......

  12. #11
    Registered User
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    Mermaid's Avatar
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    May 2004
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    DVC must know I am not actually booking yet and just seeing how it works/looks. I have yet to be able to access online reservations. I keep getting
    We are sorry. One or more errors occurred while attempting to submit your information to the back end servers. Please resubmit your information.

    Why do people go on The Amazing Race without bothering to learn how to drive a stick shift?

  13. #12

    Try a different browser? I started having problems in chrome but it liked IE.


  14. #13
    Registered User
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    I was using Mozilla but just tried IE (and on a different computer even) and got the same note. My dues and payments are all current, so that isn't it either. I'll give it a few days and then contact Member services.

    Why do people go on The Amazing Race without bothering to learn how to drive a stick shift?

  15. #14
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    I contacted MS last week or so and got a form letter back, telling me I can always call to make ressies. I then tried to register my husband's acct, which worked to log in, but I still got the same error code. So frustrating.

    Why do people go on The Amazing Race without bothering to learn how to drive a stick shift?

  16. #15
    Quote Originally Posted by Mermaid View Post
    I contacted MS last week or so and got a form letter back, telling me I can always call to make ressies. I then tried to register my husband's acct, which worked to log in, but I still got the same error code. So frustrating.
    Most people are having a good experience (based on my reading this and other forums), but a few have glitches.

    Anyway, they are doing an upgrade on Monday (so I have read), and possibly they will address the bug that is causing your issue. I hope they do fix it for you.

    My own experience was good, I did not encounter any bugs.
    I did keep changing my mind, so I got to test both cancelling and making reservations multiple times.
    The reservation can not be changed, through the online system (at least I could not figure out a way to do this).
    But I was able to delete and re-book. Before doing that I was able to see that what I was changing to was available.
    There was some risk, as in someone might have grabbed what I was seeing before I was able to book it.
    But at 11 months out, for a low demand time of year, I wasn't too concerned about that.

    Don't you hate form letters that trigger off of some key words in a message, and then completely fail to answer your question? I know they really irritate me.

  17. #16
    CL--DLR Trip Planning and DVC
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    Toocherie's Avatar
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    Aug 2007
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    15 minutes from Disneyland!

    I just used on-line booking today for the first time and found it very easy to follow.

    "Y'all might want to go to Wal-Mart and pick up a personality." Phil Robertson

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