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Thread: That's My Opinion: Stupid Guest Tricks

  1. #1
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    That's My Opinion: Stupid Guest Tricks

    Stupid Guest Tricks by Steve Russo

    Yes, we're guests and sometimes we do stupid things.

    Read it here!


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  3. #2

    I don't get it

    Since I do not know the geographic layout of the Florida properties, I don't get the references, and why the behavior of the guest(s) is considered stupid.

    " ... levels ... eating ..." -- I don't get it.

    "... Old Key West ... bus ..." -- I don't get it.

    "It is, it is, a glorious thing, to be a Pirate King."
    -- Gilbert & Sullivan, "Pirates of Penzance, or, The Slave of Duty"

  4. #3

    This is probably going to be one of the hottest topics as virtually everyone can share a stupid guest story. I've had some encounters of my own, but my favorite was my dad who visited Epcot once and complained about the lack of rides. When I inquired how could he miss going inside of such-and-such pavilion he said he didn't go inside any of the buildings because those things "were full of gift shops".


  5. #4
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    Quote Originally Posted by potzbie View Post
    Since I do not know the geographic layout of the Florida properties, I don't get the references, and why the behavior of the guest(s) is considered stupid.

    " ... levels ... eating ..." -- I don't get it.

    "... Old Key West ... bus ..." -- I don't get it.
    Sorry. I tried to be clear and keep it succinct and, I guess, I failed.

    One enters the Land pavilion on the upper level. Soarin' and the food court are on the lower level. The CMs had held all guests upstairs and were now letting them head to the stairs for the lower level. This particular guest tried to bypass the line because he only wanted the food court - not to ride Soarin'. In fact, he was less than truthful because he wound up in line right behind us.

    Old Key West is a DVC resort that can resemble an apartment complex. This young lady was mis-informing her friends that it was where Disney houses its cast members.

    Hope that helps.
    Steve

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    Even Disney vets can have their moments. I remember how while visiting on Thanksgiving my wife asked when is the big Thanksgiving parade that's on TV. Oops. That,s Christmas.We had a big laugh


  7. #6

    Who's Aerosmith?

    My husband and I were in the pre-show of the Rock n Rollercoaster. A girl in front of us said to her friends (who were talking about Aerosmith) "Who's Aerosmith?" Just then the band walked into the studio, and her friend said "That guy" (pointing at Steven Tyler). "He's Aerosmith."


  8. #7

    Whoa! It is the sign that says....

    I have a good (well I think it's good) story from when I was a cast member at Disneyland.

    I was sweeping in Adventureland and was near the entrance to the Enchanted Tiki Room. Two men walked up to me with their kids (each had one kids with him). They asked me a common question, "Where is Indiana Jones Adventure.'

    I proceeded to explain where the entrance was. At this point, one of the guys looks at the other guy and says, "See, it is the one with the sign that says Indiana Jones Adventure!"

    One more....

    Another time I was sweeping the line for Pirates of the Caribbean. When I got to the entrance and was standing right at the edge of the bridge right under the sign for the ride, a guest comes up and asks me where Pirates of the Caribbean is.

    I respond telling the guy to do a 360 degree circle and look up. The guy looks at me with a puzzled look and just looks up. He sees the sign and turns bright red. At this point, he turns to his wife who is about 50 feet behind him cracking up with the rest of the family. Turns out he was victim to a cruel (but funny) joke.

    Anyway, both of these made me think of Bill Engvall as well..."Here's your sign!"


  9. #8

    I worked at a tourist venue in Baltimore for many years. My favorite question was "Do these stairs go up?"


  10. #9
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    Quote Originally Posted by TJsAuntB View Post
    I worked at a tourist venue in Baltimore for many years. My favorite question was "Do these stairs go up?"
    That's a good one. How did you answer that?
    Steve

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    tend to get good handful of guest asking, "whens the 9:05 Fantasmic show"..................... or my fav, how come we cant wait in the handicap view section (talking about handicap section for fantasmic).....


  12. #11

    My daughter is a cast member who previously worked on a ride that closed for lightning and other inclement weather. Cast members had the task of telling guests, "I'm sorry the ride is closed due to lightning" The most frequent guest question, "When will it re-open?" as if cast members could guess what mother nature had in mind.


  13. #12
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    Probably in an EP bug

    I remember years ago when I was working unload at the Jungle Cruise (DL). A man came up to me and the other CM to ask some inane question. He was doing his best to distract us, but because I wasn't answering his question, I saw what he was trying to distract us from. While he was talking, he had his older son taking his younger son behind a wall by Aladdin to pee. Funny thing is, if he had turned around, he would have seen there was a restroom about 40 feet from the Jungle Cruise exit.

    DISNEYLAND CAST MEMBER - 1996-2005
    The best memories of my life...

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    When I worked for Disney on the college program in 2002 we made $6.35 an hour. Then they took out $67 a week for our living expenses. We lived in apartments near the Premium Outlet mall.

    My stupid guest trick happened a couple of weeks ago. We were on the monorail in Epcot and we were circling around inside the park. I wanted to see if my 2 year old daughter knew where we were. So I asked her, "Jasmine, what park is this?" To which the man behind me said, "We're in Epcot." I think he may have thought that I was the stupid guest that didn't know where I was .

    When I worked at RRC, I would hear people say all the time that this ride didn't go upside down. You only thought you did because it was in the dark.

    Thanks for another amusing article .

    Jennifer

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    I'm stretching this one since it's a Wicked reference but since both Eden Espinosa and Idina Menzel (who both starred as Elphalba, the Wicked Witch of the West) have Disney experience, I'm going for it.

    We were at the play last year and on our way out, heard a lady emphatically say she loved it, but she didn't get "why the witch had to be green?"

    So I'm reading my bean feed...

    "...since I don’t do drugs, I spend the money that I save on good dried beans." David Lebovitz

  16. #15
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    Quote Originally Posted by srusso100 View Post
    That's a good one. How did you answer that?
    I'd be really tempted to say "If you ask nicely!"
    Keep Moving Forward!

  17. #16
    Registered User jbguy's Avatar
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    Stupid Human tricks on the phone as well.

    I answer phones for a company that has visitors visit their plant. I don't know how many time someone will do this:

    Caller: When is your visitor's center open?
    Me: We are open 7 days a week from 9am-5pm.
    Caller: Sundays too?


  18. #17

    i was riding the tram in the very back seat near the spotter he announced please exit the drivers side of the tram i said but i want to go that way he said no then i said ok safety first i will go that way remember safety first


  19. #18

    Admittedly, this was when EPCOT first opened, but my dad and I once had to explain to a woman that Epcot was not just the area where all the Disney resteraunts were. What bugged me a little is that she lives in Pompano Beach, I lived in NC.


  20. #19

    Different state of mind

    So I know this was written back in November, but I read it and had to comment.

    While waiting in line for Magical Express in March 2009 I had a brilliant guest in front of me. A cast member was coming around making sure everyone was all set and had their little ME booklets. He asked the lady in front of me "which resort are you staying at?" She replied "I'm looking for the bus to Disneyland"
    I almost turned and said "well you need to head back upstairs and board another plane....youre in the wrong state all together"
    But fortunately the CM was much more patient than I am and assisted her. Also she didnt know which resort she was going to. He had to look at her booklet to find out. And wouldnt you know, she was headed to the same resort as me.....


  21. #20
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    Quote Originally Posted by TJsAuntB View Post
    I worked at a tourist venue in Baltimore for many years. My favorite question was "Do these stairs go up?"
    I'd say, "Only on this floor. On the second floor they go down."

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