Changes to DCL onboard bookings
I received a batch of email today from DCL for my clients who've made onboard bookings. For those of you here, I wanted to share the new policy about onboard bookings (and I can only imagine the reactions...)
********(edited for direct consumer, from the travel agent version)***********
We wanted to let you know about an important change in our Onboard Sales Program. Beginning November 12, 2013, all new onboard bookings must complete travel within 18 months from the date booked in order to maintain the onboard booking benefits.
We truly value your commitment to sail with us again and realize that you may have booked your future cruise reservation awaiting school schedules or our 2015 summer itineraries. In recognition of these factors, we are providing Guests who currently have an existing onboard booking an additional 6 months to travel.
This means that you must sail on your existing cruise reservations with the onboard booking benefits prior to November 30, 2015. Guests who are unable to sail within 24 months will have any current onboard booking benefits removed from their reservation. You may still modify your sail dates within the 24 month timeframe as long as these modifications are done outside of any applicable cancellation period.
We truly appreciate booking your next sailing with us while onboard and look forward to having you sail with us soon.
*************
Let the discussion begin...