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Realityland's David Koenig

Security Going Virtual at 3 Backstage Entrances

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Last week, Disneyland Resort cast members were informed at their Minnie’s Rollcall meetings and on the resort’s intranet website, The Hub, of a major change coming to resort security: officers will no longer be stationed at three of the cast member entrances.

The announcement said, “As part of the company’s continuous effort to enhance Cast and Guest safety, new automated security gates are being installed at certain locations around the resort. Security will no longer maintain a continuous in-person presence at the gates. The Cast entry gates will be monitored virtually.”

Currently, cast members are required to show their IDs to the on-duty officer and then scan their IDs before entering the gates through waist-high turnstiles. Construction work to install full-height turnstiles and surveillance cameras began July 27 and should be completed by the end of August. Initially, a guard will be posted at the new turnstiles to ease the transition, but soon after, the three pedestrian gates (one into Disneyland backstage, two into DCA) will be monitored remotely by a single guard in an office (effectively eliminating eight security shifts).

Cast members interviewed sounded concerned. “There will be TV surveillance, but it won’t be the same,” one remarked. “How will they know that person walking through the turnstile is the person on the ID?”

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Comments

  1. Mowsefan's Avatar
    Cast members interviewed sounded concerned. “There will be TV surveillance, but it won’t be the same,” one remarked. “How will they know that person walking through the turnstile is the person on the ID?”
    If the guest's photos can pop up on the screen at the entrances, a cast member's photo can pop up on the remote monitoring location just as easy. The security person can look at the file photo and the person walking in and then take action as needed.
  2. corona's Avatar
    Uh, do you really the expect the video to be as good as life?