momtoo2
09-24-2007, 04:23 PM
I called DLR today since my purse was stolen and my AP for DLR was inside. They said with a police report I could replace it or just pay the $20.00 and replace.
How do I do this? They said I bring the police report that clearly states the AP was stolen (it was my purse...my life was in it so I didn't go into detail on everything in the purse). Anyway it doesn't matter about the $20.00 so much as how do I get the new AP? They said I have to get it there...at the ticket booth or Guest Services.
Any advice would be greatly appreciated. Thanks
dawnid
09-24-2007, 04:27 PM
Guest services will print you out one on the spot. My son misplaced his so we had to pay but it was quick and painless.
Straight from the Mouse himself:
Lost/Stolen Passports: "If an Annual Passport is lost or stolen, the Annual Passholder is asked to report the situation immediately to a DisneylandŽ Resort Main Entrance ticket booth, or, to contact DisneylandŽ Resort Guest Relations at (714) 781-7290. A non-refundable fee of twenty dollars ($20.00) is required to replace an Annual Passport. Minors must be accompanied by a parent or guardian to receive a new Annual Passport."
Hope this helps.
momtoo2
09-24-2007, 05:06 PM
Oh good...I like the quick and painless part. I don't so much mind the $20 as long as it is quick and painless (this stolen purse is costing me more to replace things then how much was actually in my purse!)
So I just go to Guest Services outside the Disneyland entrance? I can handle that...I think! :)
As dawnid stated, it really is quick and painless. Let Guest Relations know the situation, they'll verify that you are a APH on their computers, you'll pay the $20 fee and be on your way to getting a replacement APH! :)
Darkbeer
09-24-2007, 05:36 PM
But if you bring the police report, they will do it for free! (they waive the replacement charge) And it is also easier to get the replacement, though they do have the photos on file, so it is usually easy to confirm who you are.