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Thread Subscriptions [Archive] - MousePad

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Maus
04-05-2006, 07:10 PM
Suddenly I am not receiving notification from my subscribed threads. I go to User CP and the boxes are not checked. I check them and the next day they are unchecked again. Am I doing this correctly?

I'm running Windows XP with AOL 9.0 SE

Andrew
04-05-2006, 11:21 PM
Try logging out, which clears the MousePad cookie. Also try emptying your browser's cache before you log back in. Let me know if that doesn't work.

Maus
04-06-2006, 07:36 PM
Okay, I did both of those things. Hope that will do the trick. I'll let you know, thanks, Andrew.

Maus
04-07-2006, 07:33 PM
No luck, it's still not working. What now?

Andrew
04-08-2006, 01:48 AM
The boxes to the right of the threads are not supposed to remain checked; they are used to select threads from the list to perform actions on. The actions are shown in the dropdown list at the bottom of the list of threads.

Each thread should show, in the last column, the type of notification. If it says anything other than "None", here is what you do:

check the box next to each thread you want to be notified on
from the dropdown list at the bottom, select "Instant", "Daily" or "Weekly"--your choice
click "Go"

That should do it.

Maus
04-10-2006, 07:21 PM
It didn't.

I'm sorry to say I'm still not receiving notification. So sad.

Andrew
04-10-2006, 11:15 PM
It didn't.
Is the email address associated with your MousePad account valid, and is it possibly filtering email from mousepad@mouseplanet.com?

Maus
04-11-2006, 07:10 PM
Yes, my AOL e-mail address is correct.

It's not being filtered because that address is in my address book. Up until last week I was receiving MousePad e-mail almost daily.


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