When was the last time you plussed a Cast Member's day?

[Laffite]

HUH?? I, as a paying customer, am the GUEST of CM's. Why should I pay and then go out of my way to please someone whose JOB is to please me?

Not that I abuse CM's or anything, or have anything against them.

[disneyhound]

...I, as a paying customer, am the GUEST of CM's. Why should I pay and then go out of my way to please someone whose JOB is to please me?...Ouch! It's all about you... :crying:

[disneyperson]

It is common courtesy to say please and thankyou. Yes, even to those whose job is to serve and please you. You'll get much better service too.
When I'm nice to CMs, they pay me back many times over with their smiles and friendly banter. In short,"plussing" their day makes mine a lot more fun too.

[ToursbabeC3po]

We gave a compliment to a cast member that works at City hall because she was so helpful to us last time we were there. The gentleman that we gave it to said they never get compliments in there department (rarely) because they are the ones receiving the compliments and complaints all day for other cast members.

[Doug]

Have a picture of theses orniment napkins?


[QUOTE=
When was the last time you plussed the day of a Cast Member?
QUOTE]

When we went to Disneyland in Aug. we took note of the special CM's we really liked. We knew we were going back in Nov. so we brought some of the 50th napkins home to make orniments. We made about 14 to bring back to the park to give the CM's. Everyone but one of the favorites from our Aug. trip were working that week. We also found some other deserving CM's. They all seemed happy to get them (they turned out rather cute I must say!!)
The kids were so excited to give them away too.:)

[Nancy]

Have a picture of theses orniment napkins?

[QUOTE=Nancy]


I'll try, they came out great!:)

[Nancy]

http://100-1814

I've never done this before

[Ilovemypixie]

On a pretty chilly evening in October, my boyfriend and I were taking in all the holiday splendor of Haunted Mansion Holiday. We stood back far enough to see everything, but were careful not to stop traffic. Across the way, there was a CM selling ice cream from one of the metal rolling coolers. Since it was so cold, no one was buying ice cream, so he was drumming away on his cart. We stood and watched him for a few minutes; he was very entertaining. My boyfriend said, "Haha, we should tip him!" I said, "Hey, we should!!" I grabbed a dollar, ran up and said, "Hey, you're awesome at that! Can we have an encore?!" and I gave him the dollar. He picked it up and smiled, looked a little embarassed, "Oh, thank you, but I can't accept this!" I clapped, and said "You're awesome, and it's for you!!" and ran away. I peeked back, and he gave a big smile, and started drumming again :)

[newhdplayer]

Just the other day, I went to Disneyland, and the CM at the gate said "Hi".

I immediately ran to City Hall and filled out a form on him, and then I got his home address and had a basket of flowers and cookies delivered, and then I paid his next month's mortgage payment for him, and then I did his laundry for him...cause he was just so friendly and nice and really made my day so special:rolleyes:

[truesally]

There is a happy middle to this attitude - of course praising every little movement someone makes is ridiculous, but deliberately overlooking the ways people behave in order to make you feel noticed is shameful.

Perhaps the thing to do is take a look at yourself and make sure you're living life with your eyes open, appreciating (in your mind or a journal is good, scribbling a little note is lovely) the "little things" that really end up being big things in the grand scheme. Read A Short Guide to A Happy Life by Anna Quindlen for some insight. I've already been living & teaching her way, for the most part, but it still heartened me to know someone else agrees enough to talk about it in public.

This is just about spreading the word for kindness. If you feel good, thank someone and pass it on. If you're thinking about an interaction a day later, write up a compliment to deliver. The end. No need to be nasty if this isn't your thing, but you might examine what makes you feel hostile toward others :)

[danyoung]

...I gave him the dollar. He picked it up and smiled, looked a little embarassed, "Oh, thank you, but I can't accept this!"...

I'm not sure if this has changed, but the policy used to be that a CM had to refuse a tip twice, and on the third attempt they were allowed to take it.

[JookyG]

Just the other day, I went to Disneyland, and the CM at the gate said "Hi".

I immediately ran to City Hall and filled out a form on him, and then I got his home address and had a basket of flowers and cookies delivered, and then I paid his next month's mortgage payment for him, and then I did his laundry for him...cause he was just so friendly and nice and really made my day so special:rolleyes:

The point is to try to make someone's day better, not file a compliement for everything (although that's appropriate when it's appropriate). It's pretty obvious to people who try to improve the day of the service workers who wait on them, that they will always get better service. And it just feels good to give back. The wages the CMs get don't make up for the crappy attitudes of the folks who think they're royalty. Some people will never understand this.

[foolish mortal]

Just the other day, I went to Disneyland, and the CM at the gate said "Hi".

I immediately ran to City Hall and filled out a form on him, and then I got his home address and had a basket of flowers and cookies delivered, and then I paid his next month's mortgage payment for him, and then I did his laundry for him...cause he was just so friendly and nice and really made my day so special:rolleyes:
This is so sad. Didn't anyone ever tell you? You can't buy friends.:rolleyes:

[SeansMom]

In April when we were at Disneyland we asked one of the security guards to pose for a picture with us....I could tell he was both amused and pleased....I mean how many guests want a picture with the security guys? But it was fun, and I'm sure it lifted his spirits for that day. I hadn't really given it much thought to write a letter, but thanks for mentioning it. I'll have to make a point of writing down names (I have a terrible memory for names...it's embarrassing!)and send a few.

[newhdplayer]

This is just about spreading the word for kindness. If you feel good, thank someone and pass it on. If you're thinking about an interaction a day later, write up a compliment to deliver. The end. No need to be nasty if this isn't your thing, but you might examine what makes you feel hostile toward others :)

Apparently, if I'm being addressed here, my little sarcasm ICON:rolleyes: :rolleyes: :rolleyes: wasn't big enough. I interact with people quite well actually, and I always try to live my life according to the "golden rule", you know..."Do unto others...but do it first"!

I was just trying to point out how we can all get carried away doing what we think is a good thing, for whatever reason.

Pretty presumptious to think I'm actually hostile toward others, even though the majority of my posts here are sarcastically skewed.

Hey, maybe that is a sign of latent hostility? The end.

[momsat1]

This past November my Son and Husband got to ride in the front of Engine 1. Eric that works at the station had noticed how much my son loves the train, so he got them on the front and actually gave my son an engineer hat. They had a great time riding in the front with Cliff and Norm, it was an experience they both will never forget. We made sure that all involved were thanked and acknowledged.

[disneymania]

Last Feb. my husband bought a pair of shorts at World of Disney. When we got them back to the hotel he tried them on and hated them. We took them back, but forgot the receipt. We had bought about $200 worth of stuff, and didn't realize the shorts were around $50. The shorts also had the partioned price part taken off. We thought to just exchange them for a different pair that were only $30. The CM that helped us pointed out the difference in price (he went through the trouble to go check the price). We went back to the hotel, found our receipt, and got back over $20. I wrote a VERY nice letter about the CM at Town Hall.

[ThemeParkAddictOfOC]

You can either call City Hall or you can send an email.

Can somebody answer this for me? I need to compliment a CM from DCA, but I wasn't sure if I should do that at Guest Relations by the entrance, since I wasn't headed to City Hall @ DL. Actually, we snuck out through the GCH and never went back to the front gate.

E-mail anyone, please? (I did search through some threads and didn't see it.) TIA. :D

[ChipmunkStar]

I believe you can give a compliment for a DCA CM at Disneyland City Hall, and one for Disneyland at DCA Guest Relations. They all go to the same place, and it would be silly if you wanted to compliment a CM from each park... Only to have to run back and forth to fill out two different forms! :)

[Malcon10t]

In April when we were at Disneyland we asked one of the security guards to pose for a picture with us....I could tell he was both amused and pleased....I mean how many guests want a picture with the security guys? But it was fun, and I'm sure it lifted his spirits for that day. I hadn't really given it much thought to write a letter, but thanks for mentioning it. I'll have to make a point of writing down names (I have a terrible memory for names...it's embarrassing!)and send a few.We've had a blast with things like this. My daughter used to get the autographs of the security guys. You could tell it made their day. She also liked to get the autograph from the trombone player in the band (her dad plays trombone.)

[Malcon10t]

I believe you can give a compliment for a DCA CM at Disneyland City Hall, and one for Disneyland at DCA Guest Relations. They all go to the same place, and it would be silly if you wanted to compliment a CM from each park... Only to have to run back and forth to fill out two different forms! :)
You can also do it on the website. https://secure.disney.go.com/disneyland/en_US/help/contactUs?name=ContactUsPage

I've done it from there in the past and had positive results.

[Pilot Mickey]

mine might be a little overboard, but it also has a backstory

My mom and aunt were complaining that they didn't get any pictures from my first day at the park, so the next day i couldn't really think of anything to get a picture of to send them, but the fire truck had just come back into town square so i decided to get my picture taken with the driver, that was the first of 22 pictures with the cast members. The best ones were the ones with the photo-taker cast members (for lack of a better discription.) because it's so unexpected to them.

"can i get a picture with you?"
"Okay stande in front of the castle while i get my camera ready.."
"No, can i take a picture with you?"
"Seriously?"

The second day i bought an autograph book and got a whole bunch of autographs from cast members

"Can i get you autograph?"
"For reals??"

This all coming from a near six foot tall guy with Pilot Mickey ears and mickey gloves on.

The most memerable cast member was the Jungle Cruise Skipper, Jason, because he was the skipper on to of my cruise into the Jungles of Adventureland and on both, i'd clap at the end because i like the Jungle cruise, he'd say i take all forms of pity, one of which included Churros, so after the second one i went and bought him one.:fez:

[I Heart Disneyland!]

HUH?? I, as a paying customer, am the GUEST of CM's. Why should I pay and then go out of my way to please someone whose JOB is to please me?
.

Wow...that's harsh.

I work with the public and it always feels so good to have a compliment passed to my superiors. I do get paid to do my job, but, to go above and beyond, is NOT as common as one may think.

Next time I am at DL, I am going to do as you have all said. I will collect names and compliment them. :) :)

[ThemeParkAddictOfOC]

You can also do it on the website. https://secure.disney.go.com/disneyland/en_US/help/contactUs?name=ContactUsPage

I've done it from there in the past and had positive results.


Thanks! E-mail sent. This DCA CM really stood out. (He was a teenager BTW.) I have been 20 times this year already at least, and it is my first email to Disney ever. I did see Maynard at the 50 Magical Years Show about 6 months ago. That was before I realized he was an icon. The Tiki Room is not the same without him.

Oh, on this same day, I heard a CM say, "I don't really know. I am new here." Say what?! How about, "I do not know. Let me find somebody who does." Doh!

I eat out about 50 times a month and maybe once every two or three months, I'll ask for the manager to compliment somebody if they really deserve it. I don't think that it happens too often in some places, since when I did that at Harrah's in Las Vegas, the server started visibly shaking when I asked for the manager. Poor thing. She was excellent and was not a native English speaker. It's nice when people have pride in their jobs, no matter how much they make.

[CmHyperion]

Last time my g/f and I went on Space Mtn, there was some crazy woman that didn't get the way people were being loaded onto the ride. She was waiting for the front and she thought she was getting skipped. She cursed the poor CM as she was getting on the ride.


Wow, the CM's in DL let people curse at them? I would have called in security immediately to escort the guest out of the park.